Bugzilla keeps asking for credentials while accessing administration – How to fix?
Find out how to fix the Bugzilla issue – Bugzilla keeps asking for credentials while accessing administration. Sometimes this error would also occur when you login to your Bugzilla from its home page.
The most probable reason for this would be SSL Redirect or SSL Base.
If you have set SSL Redirect on, Bugzilla would redirect you to login page everytime you click on something in your Bugzilla page.
To fix this weird issue, please follow the steps and set SSL Redirect (ssl_redirect) off or set a value to SSL Base (sslbase)
The easy way to do this is open Administration page, select Parameters, click on required settings and set SSL Redirect to off. This can also be done by setting ssl_redirect to 0 in your params file located at data/params path.
Login to your Bugzilla account and click on Adminstration.
Login with your credentials. Click on Parameters. You will see a menu on the left.
Click on required settings. Set ssl_redirect to false or enter a proper value for sslbase.
Save the changes and login again. You won’t get the error again!